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Northumbria Community Rehabilitation Company

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Victims and Restorative Justice

Our vision - communities in which people live free from crime and the fear of crime – places victims of crime, their safety and that of local communities, at the centre of our thinking and company aims. 

Helping offenders to understand the impact of their crimes on their victims and the wider community is a key part of our work, and forms part of the work we undertake with every offender, whatever sentence they receive.

Northumbria CRC staff can also make a discretionary referral for support for victims of crime to the victim contact scheme, provided by the National Probation Service.

Our Community Payback work can also help to restore some of the harm caused by crime to victims and local communities.

We also work closely with the Northumbria police & crime commissioner and Victims First Northumbria, to support restorative justice conferences (below).

It is important to recognise that offenders can also be victims themselves, and our work with them includes support in relation to abuse or harm issues.

Increasing victim awareness

Victim awareness forms part of our core supervision programme, Positive Pathways. Acknowledging and taking responsibility for the harm they have caused is a key factor in the offenders ability to change their behaviour and stop reoffending.

If further work is required, offenders with a rehabilitation activity requirement can also complete our specialised victim awareness course.

Restorative justice

Restorative justice brings together victims of crime with the person who caused them harm. It give victims the chance to tell offenders the real impact of their crime, to get answers to their questions, and an apology.

Restorative justice processes might include receiving a letter, contact between both the victim and offender via a mediator or a face to face conference.

Both the victim and offender must agree to a face to face meeting and a trained facilitator will carefully manage the process.

  • 85% of victims participating in restorative justice felt it was a positive experience
  • 78% would recommend it to others
  • Restorative justice is proven to reduce reoffending by up to a half


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